Privacy Policy Commitment Statement
Learn more about how we protect and process your personal information safely and transparently.
Introduction to Your Privacy Rights
At elvatioveris, your privacy matters to us. This policy explains how we collect, use, store, and protect your personal data when you use our website or services. We are committed to maintaining high standards of transparency and safeguarding your data at all times.
Our privacy practices are designed to comply with Australian privacy laws, including the Australian Privacy Principles (APPs), and other applicable country-specific data protection regulations. This ensures your personal information is managed responsibly and with respect.
How We Collect Your Data
We collect personal information you provide and data generated automatically when you access our website. This includes but is not limited to contact details, technical data, and usage information.
Information You Provide Directly
- • Contact details such as your name and email address.
- • Information submitted through forms or surveys.
- • Content included in emails or customer support requests.
- • Comments or contributions to community forums.
- • Other details shared when you interact with our site.
Information Collected Automatically
- • Device and browser type, operating system details.
- • IP address, geographic location data, and access times.
- • Website navigation paths and interaction logs.
- • Referring websites or source of your visit.
- • Cookies and similar technology usage data.
Use of Your Collected Data
We use your information to provide, personalise, support, and improve our services, while also ensuring legal compliance and security.
- • Responding to your inquiries and service requests.
- • Enabling secure user authentication and access control.
- • Personalising website experience or communications.
- • Processing transactions or updates you request.
- • Monitoring, analysing, and improving site performance.
- • Complying with legal requirements and policies.
- • Protecting our systems, data, and users from misuse.
Our Commitment: We maintain strict protocols to protect your data’s confidentiality. Personal information is only retained as long as necessary for its intended purpose, in compliance with applicable laws and industry standards.
When We Share Your Data
We may disclose personal information to trusted third parties who support our operations, or if required by law or regulation. No data is sold to external marketers.
Service Providers and Partners
Third-party companies support our technology, communications, analytics, and other business needs. These parties access data only to perform necessary services and are bound by confidentiality requirements.
Legal and Regulatory Disclosure
We comply with legal requests, including orders from courts and regulatory bodies, as required.
Aggregated and Anonymous Data
We may compile non-identifiable, aggregated statistics for analysis or reporting purposes.
Your Privacy Rights and Choices
You have certain rights regarding your personal data, including access, rectification, deletion, and objection. Please contact us if you wish to exercise any rights or have concerns about your privacy.
- • Request information about your personal data held by us.
- • Ask us to correct inaccurate personal information.
- • Request the deletion of personal information, subject to retention policies.
- • Receive your data in a portable, structured format.
- • Object to processing for certain purposes or marketing.
- • Request restriction of processing in specific cases.
For any privacy requests, contact us using the details provided on this page. We aim to respond to all lawful requests promptly and transparently.
Data Security Measures
Your information is protected against unauthorised access through industry-standard technical and organisational safeguards.
Technical Security Measures
- • Encryption in transit and at rest, where feasible.
- • Firewalls and regular security monitoring protocols.
- • Multi-factor authentication for account access.
- • Routine vulnerability detection and updates.
Organisational Security Measures
- • Role-based access controls for sensitive data.
- • Staff privacy and security awareness training.
- • Strict internal policies for data handling.
- • Regular audits and policy reviews.
How Long We Retain Your Data
We keep personal data only as long as needed for the purposes outlined, unless longer retention is required for legal or operational reasons.
- • User account data is held while an account remains active.
- • Content interaction data is retained for analysis briefly.
- • Support communications are kept for a limited period.
- • Billing and payment records follow tax retention laws.
- • Marketing preferences and opt-ins are maintained until updated.
You can request deletion of your personal data if you no longer wish to use our services.
Overseas Data Transfers
We may transfer data internationally when using third-party services. All transfers comply with Australian and international privacy frameworks.
- • Using services operated outside Australia (e.g. cloud hosting).
- • Complying with international data transfer standards.
- • Contracts with suppliers for adequate data safeguards.
- • User consent obtained where required.
About Cookies and Tracking
Cookies and related technologies help personalise your experience, remember preferences, and analyse website traffic for improvement.
Types of Cookies Utilised
- • Support core site features and login security.
- • Track website usage and visitor analytics.
- • Remember your preferences and interactions.
- • Enhance site features for better usability.
Most browsers give you control over cookie settings; see our Cookie Policy for full options.
Updates to This Policy
This policy may be modified periodically. Significant changes will be communicated via website notices or updated documents.
- • We revise policy wording as practices or laws change.
- • Website notice displayed for major changes.
- • Updated policies are always posted on this page.
- • Review our policies regularly for new updates.
The version posted here supersedes all previous versions.
Contact Us About Privacy
Get in touch with questions or privacy concerns at any time.
elvatioveris
1 Bligh Street, Level 26, Sydney, NSW 2000 Australia
Phone: +61-2-8501-1416
Email: content@elvatioveris.com
Policy last updated October 11, 2025
Effective October 11, 2025